Privacy Policy
Counseling and Play Therapy Center, LLC
Effective Date: October 16, 2026
Website: https://counselingandplay.com
Our Commitment to Privacy
Counseling and Play Therapy Center, LLC respects the privacy of individuals who visit our website, contact our offices, or use our communication services. This policy explains what personal information we collect, how it is used, and under what circumstances it may be shared.
Information We Collect
Depending on how you communicate with us, we may collect:
- Names and contact information, including telephone numbers and email addresses.
- Information submitted through website contact forms.
- Appointment requests, scheduling preferences, and administrative inquiries.
- Telephone and text message communications.
- SMS communication preferences and records of consent.
- Technical information related to website usage, such as IP addresses and browser information, when collected by our website services.
How We Use Personal Information
We use personal information to:
- Respond to inquiries about our counseling services.
- Schedule, confirm, reschedule, or cancel appointments.
- Send appointment reminders when authorized.
- Provide administrative communications.
- Maintain records of communication preferences and SMS consent.
- Operate and protect our website and communication systems.
- Comply with applicable legal and regulatory obligations.
We do not use our SMS program for advertising or promotional marketing.
Sharing of Personal Information
We do not sell personal information.
Personal information may be disclosed to authorized service providers, including website hosting, practice management, and communication providers, as necessary to operate our services and as permitted by applicable law.
Information may also be disclosed when required by law or otherwise legally authorized.
SMS consent is not shared with third parties or affiliates. No mobile opt-in information or text message consent is shared with third parties or affiliates for marketing or promotional purposes.
Our communication service providers may process information necessary to deliver authorized messages on our behalf, subject to applicable contractual, privacy, and security requirements.
SMS Communication and Consent
Counseling and Play Therapy Center, LLC uses RingCentral for certain business telephone and text message communications.
Individuals who provide appropriate consent may receive text messages concerning:
- Appointment reminders and confirmations.
- Scheduling changes and cancellations.
- Administrative communications related to counseling services.
Consent to receive SMS communications is voluntary and is not a condition of receiving counseling services.
Individuals may withdraw SMS consent by replying STOP to a message.
We do not sell or share SMS consent information with third parties or affiliates for their independent use.
Confidentiality and Protected Health Information
Counseling and Play Therapy Center, LLC is committed to protecting confidential client information.
Protected health information associated with clinical services is handled in accordance with applicable privacy laws, including HIPAA where applicable.
Our separate HIPAA Notice of Privacy Practices describes the use and disclosure of protected health information and applicable client rights.
Standard SMS and general website contact forms may not be appropriate for transmitting sensitive clinical information. We encourage individuals to use approved secure communication methods when discussing confidential treatment matters.
Information Security
We use reasonable safeguards designed to protect information against unauthorized access, use, or disclosure.
However, no internet-based communication system can be guaranteed completely secure.
Website Cookies and Third-Party Services
Our website may use cookies or similar technologies for basic functionality and website performance.
External websites and services linked from our website may have separate privacy policies.
Your Choices
You may contact our office regarding your general contact information and communication preferences.
You may opt out of SMS communications at any time by replying STOP.
Requests involving protected health information are handled under our HIPAA Notice of Privacy Practices and applicable law.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our operations, technology, or legal requirements. Updates will be published on this page with a revised effective date.
Contact Information
Counseling and Play Therapy Center, LLC
Website: https://counselingandplay.com
Telephone: 307-217-2161
For additional information regarding our SMS program, please review our SMS Terms & Conditions at:
